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Last updated: April 10, 2026 · Effective immediately

1. Who we are

Kitsuno is operated by SF4L S.R.L., a company registered in Romania (CUI 49409572, J2024000638403), with its registered office at Șoseaua Nicolae Titulescu Nr. 10, Bl. 20, Sc. A, Et. 9, Ap. 41, Sector 1, București, Romania.

For any privacy-related questions, contact us at hello@kitsuno.ai.

2. What data we collect

2.1 Account data

When you create an account, we collect your email address, name, and authentication credentials. If you sign in via a third-party provider (Google or LinkedIn), we receive your name and email from that provider.

2.2 Career data (your "career library")

You provide this voluntarily to power your job search:

• Work experience, education, skills, and certifications
• Uploaded CVs, work examples, testimonials, and other evidence
• Job search preferences: target roles, keywords, locations, work modes
• Search profile configurations and scoring weights

2.3 Job search activity

As Kitsuno's agents operate your job search, we store:

• Jobs found by Scanner, scores from Scorer, and match details
• Documents generated by Writer (CVs, cover letters, emails)
• Application status and follow-up actions
• Conversations with Kitso (your AI career concierge)

2.4 Payment data

Payments are processed by Creem (Armitage Labs OÜ, Estonia) as our Merchant of Record. We do not store credit card numbers or payment details. Creem shares with us: subscription status, plan type, and billing period. See Creem's Terms for their data handling practices.

2.5 Technical data

We store minimal technical data required for security and operations: IP addresses in server logs (retained for 30 days), user agent strings, and login timestamps.

2.6 What we don't collect

Kitsuno does not use cookies for tracking. We do not use analytics services. We do not embed tracking pixels, social media widgets, or advertising scripts. The only browser storage we use is localStorage for your language preference and authentication tokens.

3. Why we process your data (legal basis)

4. Third-party processors

We use a limited number of third-party services to operate Kitsuno. Each processes only the minimum data required for its function:

* International transfers: Where data is processed outside the EU/EEA, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or the service provider's adequacy certification. Groq, Resend, ElevenLabs, Cerebras, and Serper process data under SCCs. Creem operates under EU jurisdiction (Estonia). Nebius, DeepInfra, and Mistral AI process data within the EU. Paid user PII is routed exclusively to EU-based AI providers under normal operation.

5. AI processing

Kitsuno uses a team of specialized AI agents to operate your job search:

• Scanner crawls job sources and discovers opportunities
• Extractor parses job descriptions and CV data
• Scorer evaluates every job against your profile
• Writer drafts tailored CVs, cover letters, and emails
• Validator checks output quality before delivery
• Kitso is your career concierge — chat, coaching, diagnostics

Important details:

• No model training: Your data is never used to train or fine-tune AI models. All AI calls are inference-only.
• Context isolation: Each AI request contains only the context needed for that specific task. Your full career library is never sent in a single request.
• Human review: All AI-generated documents (CVs, cover letters, emails) require your review and approval before any action is taken.
• Transparency: Every AI action is logged. You can track each job through every stage — from discovery and scoring to drafting and application — and see what Kitso did and why.

6. Data retention

7. Your rights

Under the GDPR, you have the following rights. To exercise any of them, email hello@kitsuno.ai. We respond within 30 days.

• Access — Request a copy of all data we hold about you
• Rectification — Correct inaccurate data
• Erasure — Request deletion of your data ("right to be forgotten")
• Portability — Export your career library in machine-readable format (JSON)
• Restriction — Request we limit processing of your data
• Objection — Object to processing based on legitimate interest
• Withdraw consent — Where processing is based on consent, withdraw at any time

You also have the right to lodge a complaint with the Romanian data protection authority (ANSPDCP) at www.dataprotection.ro.

8. Data export & deletion

You can export your entire career library, configuration, and application history at any time from your dashboard in JSON format. To delete your account and all associated data, use the account settings page or email us. Deletion is immediate and permanent.

9. Security

We protect your data with encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. Our infrastructure is hosted on dedicated servers in Germany with no shared tenancy. Disaster recovery includes encrypted streaming replication to a secondary Hetzner site within the EU.

10. Children

Kitsuno is designed for professionals and is not directed at anyone under 16. We do not knowingly collect data from children.

11. Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email to registered users. The "last updated" date at the top reflects the most recent revision.

Last updated: April 10, 2026 · Effective immediately

1. Agreement

By creating an account or using Kitsuno ("the Service"), you agree to these Terms. The Service is operated by SF4L S.R.L. ("we", "us", "Kitsuno"), registered in Romania (CUI 49409572). If you don't agree, don't use the Service.

2. The Service

Kitsuno is an AI-powered career agent platform that helps you find and apply for jobs. The Service includes:

• Automated job discovery across multiple sources (Scanner agent)
• AI-powered job matching and scoring (Scorer agent)
• Tailored document generation — CVs, cover letters, emails (Writer agent)
• Output quality verification (Validator agent)
• AI career concierge — chat, coaching, diagnostics (Kitso)
• Portfolio pages for recruiter engagement
• Application tracking and career management

3. Your account

You must provide accurate information when creating an account. You are responsible for maintaining the security of your credentials. One person per account — accounts cannot be shared. You must be at least 16 years old to use the Service.

4. Your data & content

4.1 Ownership

You retain full ownership of all data you provide to Kitsuno, including your career library, uploaded documents, work examples, and testimonials. We claim no intellectual property rights over your content.

4.2 License to operate

By using the Service, you grant us a limited license to process your data solely for the purpose of operating your job search — scoring jobs, generating documents, and delivering notifications. This license ends when you delete your account.

4.3 Data portability

You can export your complete career library, configuration, and application history at any time in machine-readable format (JSON). See our Privacy for details.

5. AI-generated content

AI-generated documents are built from your real career evidence and are created for your personal use in job applications. You may use, modify, and distribute them as you see fit.

6. Acceptable use

You agree not to:

• Provide false or misleading career information
• Create accounts for other people or use the multi-profile feature to manage other people's job searches (profiles are for your own parallel career directions)
• Use the Service to spam employers with mass untargeted applications
• Attempt to reverse-engineer, scrape, or interfere with the Service
• Resell access to the Service or its outputs
• Use the Service for any illegal purpose

7. Service tiers & payments

7.1 Free tier (Kit)

The free tier provides limited access to core features with no time restriction. It includes 1 search profile, basic job sources, and 10 AI-generated drafts per month. We reserve the right to adjust free tier limits with reasonable notice.

7.2 Paid tiers

Paid subscriptions (Scout at €9/month, Pro at €29/month) are billed monthly. Prices are in EUR and include applicable taxes. Subscriptions auto-renew unless cancelled before the renewal date.

7.3 Payment processing

Payments are processed by Creem (Armitage Labs OÜ, Estonia), which acts as our Merchant of Record. Creem handles payment collection, invoicing, and tax compliance. By subscribing, you also agree to Creem's Terms of Service.

7.4 Right of withdrawal

In accordance with EU Directive 2011/83/EU, you have a 14-day right of withdrawal from the date of subscription. During this period, you may cancel for any reason and receive a full refund. To exercise this right, contact hello@kitsuno.ai or use the cancel function in your account settings. If you have actively used the Service during the withdrawal period, a proportionate charge may apply for the period of use.

7.5 Cancellation

You can cancel your subscription at any time from Account → Plan & Billing. Cancellation takes effect at the end of the current billing period — you retain access until then. After the withdrawal period, no refund is issued for the remaining billing period.

8. Portfolio pages

If you enable a public portfolio page, the information you choose to display will be publicly accessible at your portfolio URL. You control what is shown. Recruiter analytics (who viewed your page) are available to you but visitor details are limited and anonymized.

9. Availability & changes

We strive for high availability but do not guarantee uninterrupted service. We may modify features, adjust tier limits, or discontinue parts of the Service with reasonable notice. Material changes to paid tier features will be communicated at least 30 days in advance.

10. Limitation of liability

To the maximum extent permitted by law:

• Kitsuno is provided "as is" without warranty of any kind
• We are not responsible for the outcome of your job applications
• We are not liable for decisions made by employers based on AI-generated documents
• Our total liability is limited to the amount you paid us in the 12 months preceding the claim

Nothing in these Terms limits liability for fraud, gross negligence, or anything that cannot be limited by law.

11. Termination

You can delete your account at any time from Account → Identity → Security. We may suspend or terminate accounts that violate these Terms, with notice where possible. Upon termination, your data is handled as described in our Privacy.

12. Governing law

These Terms are governed by the laws of Romania. Disputes will be resolved in the competent courts of Bucharest, Romania. EU consumers retain the right to bring claims in their country of residence.

13. Changes to these Terms

We may update these Terms. Material changes will be communicated via email at least 30 days before taking effect. Continued use after changes constitutes acceptance.

14. Contact

Questions about these Terms? Email hello@kitsuno.ai.

Legal information pursuant to Romanian Law 365/2002 and EU Directive 2000/31/EC

Company

SF4L S.R.L.
Șoseaua Nicolae Titulescu Nr. 10
Bl. 20, Sc. A, Et. 9, Ap. 41
Sector 1, București, Romania

Registration

Trade Registry: J2024000638403
CUI/CIF: 49409572

Legal representative

Gregory Turkawka, Administrator

Contact

Email: hello@kitsuno.ai
Website: kitsuno.ai

Hosting

Hetzner Online GmbH
Industriestr. 25, 91710 Gunzenhausen, Germany
www.hetzner.com

Dispute resolution

The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr. We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

Liability for content

The content of our pages was created with the utmost care. However, we cannot guarantee the accuracy, completeness, or timeliness of the content. As a service provider, we are responsible for our own content on these pages under general law. However, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.